In today's fast-paced and rapidly evolving technological landscape, businesses must be agile, adaptive, and, above all, customer-centric. Chatsworth Products (CPI) is not just a vendor – we’re a true partner in helping to understand your specific challenges and crafting customized solutions to help you succeed. With a focus on innovation, quality, and exceptional service, CPI has established itself as a leader in the industry, offering a diverse range of customizable solutions that address the ever-changing demands of the market.
Understanding Customer Needs
A significant element of CPI's success in customization lies in our deep understanding of its customers' needs. Our team of experts works closely with clients to identify their specific requirements and challenges. This collaborative approach ensures that the solutions provided are not only effective but also perfectly aligned with the clients' operational goals.
CPI engineers, product developers and documentation specialists work daily with enterprising clients to design and refine a variety of solutions based on specific installation data and requirements. Whether it be ceilings that are too low for a Vertical Exhaust Duct or a sprinkler system wreaking havoc on a new overhead cable tray, we have a solution.
CPI's extensive experience across various industries, including data centers, telecommunications, industrial facilities, and healthcare, enables us to offer insights and solutions that are both innovative and practical. By engaging in thorough consultations and site assessments, CPI can design and deliver products that address the unique challenges faced by each customer.
Customization in Action: CPI's Product Portfolio
Our commitment to customization is evident in its wide range of products and solutions. From server racks and cabinets to power management systems and cable management solutions, CPI offers a comprehensive suite of customizable options designed to meet the specific needs of each customer.
Server Racks and Cabinets
Server racks and cabinets are the backbone of any data center or IT infrastructure. CPI offers a variety of customizable racks and cabinets that can be tailored to fit specific requirements, including size, load capacity, cooling needs, and security features. For example, CPI's ZetaFrame® Cabinet System can be customized with different heights, widths, and depths to accommodate diverse equipment configurations. Additionally, options for integrated power distribution, airflow management, and cable management ensure optimal performance and efficiency.
Power Management Solutions
Effective power management is crucial for maintaining the reliability and efficiency of IT systems. CPI provides customizable power management solutions, including power distribution units (PDUs) and intelligent power management systems. These solutions can be tailored to meet specific power requirements, monitoring needs, and environmental conditions.
CPI's eConnect® PDUs, for instance, offer a range of customizable features such as outlet types, metering capabilities, and remote monitoring options, allowing customers to precisely manage and monitor their power usage.
CPI’s ability to provide customized PDU solutions with short lead times is a direct result of CPI’s well-known ability to understand a customer’s needs and the high-quality commitment of the company’s employee owners. Engineering innovation and attention to detail are reflected in CPI’s many customer installations. Customized solutions include painted PDUs, hardwired solutions, customized outlet types and counts, higher kAIC ratings, custom input cord and plugs, and more.
Many businesses also take advantage of CPI’s ability to install PDUs into an enclosure before it ships. Complete data center enclosure and power solutions will ship together making ordering, tracking and installation easier.
Cable Management Solutions
Proper cable management is essential for maintaining an organized and efficient IT environment. CPI offers a variety of customizable cable management solutions, including vertical and horizontal cable managers, cable trays, and pathway systems. These products can be tailored to fit specific installation requirements and are designed to support high-density cabling environments. CPI's Evolution® Cable Management System, for example, provides a flexible and scalable solution that can be customized with various accessories and configurations to meet the unique needs of each installation.
Industrial and Outdoor Enclosures
In addition to data center solutions, CPI also provides customizable industrial and outdoor enclosures designed to protect sensitive equipment in harsh environments. These enclosures can be tailored to meet specific environmental conditions, security requirements, and installation challenges. CPI's Oberon RMR® Industrial Enclosures, for instance, offer a range of customizable features such as cooling options, access control, and mounting configurations, ensuring that critical equipment remains safe and operational in any environment.
Innovative & Collaborative Customization Process
CPI's ability to deliver highly customized solutions is supported by its innovative customization process. This process is designed to be efficient, flexible, and customer-focused, ensuring that each project is completed to the highest standards.
The customization process begins with a collaborative design phase, during which CPI's team of experts works closely with the customer to understand their specific needs and objectives. This phase involves detailed consultations, site assessments, and feasibility studies to ensure that the proposed solution is both practical and effective.
Once the design is finalized, CPI creates prototypes of the customized solution for testing and validation. This phase ensures that the solution meets all performance and quality requirements before full-scale production begins. By conducting thorough testing and validation, CPI can identify and address any potential issues early in the process, ensuring a smooth and successful implementation.
Ongoing Support and Service
CPI's commitment to customer satisfaction extends beyond the delivery of the customized solution. The company provides ongoing support and service to ensure that the solution continues to meet the customer's needs over time. This includes regular maintenance, updates, and upgrades, as well as access to CPI's team of experts for technical support and troubleshooting.
Conclusion: The Power of Customization
CPI’s ability to customize its products and solutions is a testament to its commitment to innovation, quality, and customer satisfaction. By understanding the unique needs of its customers and delivering tailored solutions, CPI helps businesses across various industries achieve their operational goals and maintain a competitive edge.
Whether it's optimizing a data center, expanding a telecommunications network, or protecting critical equipment in harsh environments, CPI's customized solutions provide the flexibility and reliability needed to succeed in today's dynamic market. With a focus on collaboration, innovation, and excellence, CPI continues to set the standard for customer-centric customization in the industry.
Don’t just take our word for it – our Case Study library is filled with success stories that highlight not only CPI's willingness to take on customized projects, but our ability to provide customized solutions that leave the customer satisfied. These include customized solutions developed for clients such as CDW, TelecityGroup of London, and Orlando Health.
For help with your data center design, you can email our Technical Support Department or call 800-834-4969 (in the U.S. and Canada) or 818-739-3400 (outside U.S. & Canada). And don't forget, you have the capability to create a custom configuration of many of our standard products using CPI's Product Configurator.